If we are unable to meet this 2 (two) month deadline, you will be informed by letter. Societe Generale Private Banking France undertakes to acknowledge receipt of your claim within 10 (ten) working days from the date it is sent and to provide you with a response within 2 (two) months from the same date. If you disagree with or do not get a response from your advisor, you can send your claim to the direction of Societe Generale Private Banking France by email to the following address: or by mail to: Your private banker is your privileged contact to receive and process your claim. However, difficulties may sometimes arise in the operation of your account or in the use of the services made available to you. Societe Generale Private Banking aims to provide you with the best possible quality of service.
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